Processing time is the time from when the order is placed to when it it is shipped. This varies by product.
Shipping time is the time from when the package is shipped to when it arrives at your door.
All of our products are made to order. For orders placed from Thursday to Sunday, shipment will be made the on subsequent week between Monday to Wednesday.
Once your order has been shipped we’ll send an email containing a tracking number.
If you have any questions please go to our contact page.
Our gourmet chocolate items are made to order so please allow 1-3 business days prior to shipping*.
All our brigadeiros are fragile, so they're packaged with great care. However, during transit they might arrive out of place inside the box or become misshapen. Soul Sweet Boutique LLC is not responsible for any type of damage that may occur once the package is shipped.
Our items ship to you from Newark,NJ. We ship to all 48 continental states in the USA using Priority Mail service. This is usually a 2-3 day delivery time.
To ensure that your brigadeiros arrive to you in excellent condition,they will be carefully packaged.
Due to the perishable nature of our chocolates, we take special care to ensure the delivery of your chocolates in perfect condition. We pack each box with special insulation and gel ice to ensure the safe arrival of your chocolates.
For shipments to warm weather destinations and during the Summer months, we ship orders on Monday, Tuesday and Wednesday only - to prevent chocolates from sitting on a truck over a weekend and to ensure safe delivery.
Shipping rates and methods vary by time of year. Typically, from April 15 to October 1, we take extra precautions and ship via 2-Day Air or Next Day Air, as needed. There is an extra charge for this service.
Our Shipping days are Monday through Wednesdays for handmade products and Monday through Friday for Party favors and non-perishable products.
*If you need your order to arrive earlier for a specific reason, please let us know before you order and we will try our best to accommodate you.
NOTE: WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS